Our company has adopted full compliance with Good Distribution Practices (GDP) requirements as a strategic priority in the safe, traceable and uninterrupted storage, transportation and distribution of medical products. In this direction, we are committed to achieving the following basic principles and objectives:
1. MAINTAINING PRODUCT QUALITY AND INTEGRITY
- In all our storage, handling and transportation activities, we ensure that the necessary environmental conditions (heat, humidity, hygiene, light, etc.) are kept under control and monitored in order not to impair the effectiveness, safety and integrity of the products.
- We constantly monitor temperature traceability in cold chain products with validation devices, and operate effective quarantine and research processes in case of deviations.
- In case of any non-conformity that may pose a risk to the product qualities, we fully implement the shipment stoppage, evaluation and, if necessary, destruction procedures.
2. LEGAL COMPLIANCE, QUALITY ASSURANCE AND RISK MANAGEMENT
- We carry out all our activities in accordance with national legislation (TİTCK GDP Guide, EU GDP Guide) and international standards.
- We document, implement and continuously improve our Quality Management System in line with GDP requirements.
- We integrate the risk-based approach into all our processes with both proactive and retrospective methods; We create an action plan for each detected risk and monitor its effectiveness.
- Conducts supplier, customer, and subcontractor assessments at regular intervals; we only work with GDP-compliant partners.
3. FRAUD PREVENTION AND SUPPLY CHAIN PROTECTION
- We work with verified sources of supply to prevent counterfeit or tampered products from entering circulation.
- We meticulously implement identity/verification and traceability controls at product entries.
- When a suspicious product is encountered, all our procedures, including notification to the competent authorities, are effectively activated.
- We always have serial tracking, lot-based traceability and recall procedures ready and test the operation of the system with periodic drills.
4. EDUCATION, AWARENESS AND CONTINUOUS IMPROVEMENT
- Conducts GDP awareness trainings for all our employees and stakeholders in a regular and planned manner; We continuously develop task-based competencies.
- We support a culture of continuous improvement in line with audits, reviews and performance indicators.
- We systematically address customer feedback and complaints and turn them into opportunities for process improvement.
5. SECURITY, PRIVACY, AND TRACEABILITY
- We implement physical and digital security measures against risks such as theft, sabotage, and unauthorized access that may threaten product security.
- With the principle of integrity and accuracy of records, we keep all operational data in a traceable, accessible and auditable format.
Murat Özdemir
Chairman Of The Board